Terms

1. Who you’re buying from

You buy from me, Maria (Mia) Ottosson. I run my work as a sole trader in Sweden under the name Spiritual Creative Development. The secure payment page shows the name JourneyWithMia, the name of my online circle. That’s me too.

Seller

Maria (Mia) Ottosson, trading as Spiritual Creative Development

Business form

sole trader (enskild näringsidkare), Sweden

Organisation number

670313-6207

VAT number

SE670313620701

Address

Arviken 825, 655 97 Molkom, Sweden

Email

miabackstage1@gmail.com

2. What you’re buying

A personal session is guidance and mentoring with me, one to one, for 90 minutes on Zoom, in English or Swedish. It is not a reading, not a house clearing and not therapy. It doesn’t replace a doctor, a psychologist or any other professional, and it isn’t medical, legal or financial advice.

The five-session package is five of these 90-minute sessions. They never expire, and you decide how soon to use them.

If you are in immediate danger or thinking of ending your life, please contact your local emergency number or find a helpline at findahelpline.com. I am one person and can’t answer urgently.

3. Prices and payment

• One session: €300.
• Five sessions: €1,000.
• Yearly Journey with Mia members pay 10% less, €270 or €900, through the member link in their member portal. The member price is taken off at checkout when the link is valid.

Prices are in euro and include Swedish VAT. You pay in advance on a secure payment page run by Stripe, with the payment methods it shows you. I never see your full card details.

Your purchase is made when your payment goes through. You then get a confirmation email with what you bought.

4. Arranging your session

After you pay, I write to you, usually the same day, and we choose a time that suits us both. Then I send you the Zoom link. Have a quiet, private place and a working internet connection. Section 7 explains how the timing works with your right to withdraw.

Moving a session. Tell me at least 48 hours before, and we find a new time. If I have to move a session, I tell you as early as I can and we find a new time together.

Recording. You’re welcome to record your session for your own use.

Privacy. All sessions are held under professional secrecy. How I handle your details is explained in the privacy notice.

5. If a session isn’t right for you

Tell me in the first ten minutes of the session and you get a full refund for it, paid back the same way you paid.

6. If I can’t give you a session

If I can no longer offer sessions, you get your money back for the ones you have paid for and not had, including unused sessions in the five-session package.

7. Your right to withdraw

As a consumer, you have 14 days from the day you pay to withdraw from your purchase, without giving a reason. This applies to one session and to the five-session package.

How to withdraw

Use the form on Withdraw from your purchase. You fill it in, check it and confirm it, and you get a copy by email straight away. You can also send me any clear statement that you withdraw, by email to miabackstage1@gmail.com, or use the model form at the end of these terms. It is enough to send it before the 14 days have passed.

Sessions inside the 14 days

When you book, you can tick a box to have your session within the 14 days. If you don’t tick it, we choose a time after the 14 days, unless you ask me in writing for an earlier one. Email is fine. When you tick the box, or ask for an earlier time, you agree that the session may take place before your withdrawal period ends, and you understand that:

• if you then withdraw, you pay for what you have already received, and
• once a session has fully taken place, you can no longer withdraw from it.

I confirm it in writing when we agree the time.

The five-session package. If you have had sessions at your request inside the 14 days and then withdraw, you pay a fifth of the price you paid for each session you have had, and get the rest back.

Your money back

I pay back what you are owed without undue delay, and at the latest 14 days after I receive your withdrawal. I use the same payment method you used, unless we agree on something else, and it costs you nothing.

8. Complaints and disputes

If something isn’t right, write to me first at miabackstage1@gmail.com. I read everything myself and want to put it right.

Swedish law applies to these terms. That never takes away the protection the consumer law of the country you live in gives you. If we can’t agree and you live in Sweden, you can turn to the National Board for Consumer Disputes, Allmänna reklamationsnämnden (arn.se). If you live elsewhere in the EU, the European Consumer Centre in your country can help (konsumenteuropa.se in Sweden). A dispute can also be taken to court.

9. Changes to these terms

I may update these terms. The version on this page on the day you pay is the one that applies to your purchase.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.